Twitch apologises for mishandling thousands of copyright claims – Rock Paper Shotgun

In October, this culminated in the streaming platform directly up erasing banners’ clips and videos that had used copyrighted music without approval. This is something Twitch have actually been saying for a while, however a large part of the problem when this all kicked off was that there were no easy ways for streamers to examine and delete videos. It’s good that Twitch is owning up to their mistakes, and attempting to put them. For some streamers, this is too little too late. In the meantime, to avoid any DMCA notices on your own channel, Twitch are actually stressing that you shouldn’t be playing documented music in your stream.

Considering that May this year, Twitch say they’ve been getting countless DMCA (Digital Millennium Copyright Act) alerts each week– up from just 50 a year.

“We continue to get big batches of notices, and we do not anticipate that to decrease.

“This means two things: 1) if you play taped music on your stream, you require to stop doing that and 2) if you haven’t already, you must review your historic VODs and clips that might have music in them and erase any archives that might.”

This is something Twitch have been saying for a while, however a big part of the problem when this all kicked off was that there were no basic ways for banners to evaluate and delete videos. In June, Twitch’s service was offering banners a choice to mass-delete all their clips. As you can probably think of, that drawn for a lot of banners who’ve been utilizing the platform for years, who faced losing all their history.

Jerk have actually apologised for this now, however, and state they’re dealing with tools to help streamers much better understand and deal with any copyright violation claims that come their method.

“One of the errors we made was not developing appropriate tools to allow developers to manage their own VOD and clip libraries. You’re rightly upset that the only alternative we provided was a mass removal tool for clips, which we just offered you three-days notice to use this tool.

“We could have developed more sophisticated, easy to use tools some time back. That we didn’t is on us. And we could have offered creators with a longer time period to address their VOD and clip libraries– that was a miss out on. We’re truly sorry for these mistakes, and we’ll do better.”

It’s great that Twitch is owning up to their mistakes, and attempting to put them. However for some banners, this is too little too late. Big names like “Fuslie”, “Pokimane” and “timthetatman” are among those who’ve currently needed to erase years of content.

In the meantime, to prevent any DMCA alerts on your own channel, Twitch are really stressing that you should not be playing documented music in your stream. Unless it’s your own, or you know it’s copyright totally free, it’s best to steer clear in the meantime.

And if you wish to brush up on how copyright infringement claims work on Twitch, they’ve assembled an FAQ to assist.


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Twitch has been going through some major music copyright drama over the last few months, being struck with an onslaught of DMCA takedown notifications. In October, this culminated in the streaming platform straight up erasing banners’ clips and videos that had used copyrighted music without approval. Jerk didn’t even warn the banners impacted ahead of time, only letting them know after with a quite generic email.

In a post released yesterday, Twitch apologised for the method they’ve been handling the situation, and explained strategies to establish tools for streamers to much better handle copyright claims in the future.

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