Following some surprise and confusion previously today surrounding a message in PS4’s latest system upgrade informing users that “voice talks may be taped and sent out to us by other users” – a statement that spawned more than a couple of memes – Sony has used even more information on just how, exactly, PS5’s brand-new voice chat reporting works.In a new post on
the PlayStation blog, global consumer experience department head Catherine Jensen started by apologising for the confusing method the brand-new feature had actually been provided to PS4 gamers.”PlayStation gamers learnt more about this brand-new function in an unforeseen way following the current PS4 8.00 system upgrade, “she composed.”We didn’t clearly communicate this feature or describe why we were introducing it, and we apologise for that.”Expanding on Sony’s preliminary attempts to use explanation previously today, Jensen explained that PlayStation 5 will consist of a brand-new online security feature that enables a gamer to send a 40-second audio clip from a present voice chat session for
moderation in instances where other gamers take part in bothersome behaviour. This content is hosted on an external platform, which will just show it if you accept targeting cookies. Please enable cookies to view. Manage cookie settings”We think that it’s critical that gamers have the ability to rapidly and precisely report abuse or harassment if they
primary conversation with the other player, plus an extra 10 seconds prior to and after the conversation selection. Only the most recent five minutes of a voice chat will be available for a player to use for this reporting function.” “These reports can be sent directly through the PS5 console,” continued Jensen,”and will be sent out to our Consumer Experience group for small amounts, who will then listen to the recording and take action, if needed”. She did note, however, that”some sent reports won’t stand, and our group will take this as an opportunity to provide
assistance and education. “Jensen discussed that PlayStation 5’s new voice chat security feature is non-optional as Sony wants”all users to feel safe when playing with others online, not simply those who choose to enable it”. And offered the cross-console voice chat functionality possible in between PS4 and PS5, owners of Sony’s current-gen device are now being informed, as we saw earlier today, that their conversations with PlayStation 5 users will be taped too.”We value your support, and desire you to know that our group will always work to develop a favorable experience on PlayStation so you can focus on playing excellent video games and having enjoyable with your good friends,” Jensen concluded.
, global consumer experience department head Catherine Jensen began by apologising for the confusing method the new function had actually been provided to PS4 players. “Jensen explained that PlayStation 5’s new voice chat security feature is non-optional as Sony desires”all users to feel safe when playing with others online, not just those who select to allow it”. And given the cross-console voice chat performance possible in between PS4 and PS5, owners of Sony’s current-gen maker are now being informed, as we saw previously this week, that their conversations with PlayStation 5 users will be recorded too.”We value your assistance, and want you to know that our group will constantly work to produce a positive experience on PlayStation so you can focus on having and playing excellent games enjoyable with your good friends,” Jensen concluded.
Following misunderstandings previously this week.